If you purchased your subscription in the Whiteboard Explain Everything Whiteboard app on your iPad or iPhone, you can cancel your subscription in the App Store.
If you cancel your subscription before the end date, you will not get refunded for the remaining days and your subscription will remain active until the end date. After that, your account will switch to the Free Plan, and you will no longer be charged.
Note: When you uninstall the app, the subscription won’t cancel.
Tip: Purchased your subscription elsewhere? Learn how to cancel renewals for the Explain Everything subscription.
Cancel your subscription purchased in the App Store
The instructions apply to iOS version 13.6 or higher. If your device is running an older version of iOS, you can cancel your subscription in iTunes.
iOS 13.6 or higher:
- Open the Settings app on your device.
- Select your name.
- Select Subscriptions.
- Find and select the subscription that you’d like to cancel.
- Select Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won’t renew.
Software versions older than iOS 13.6:
- Open the Settings app on your device.
- Select iTunes & App Store.
- Select your Apple ID.
- Select View Apple ID.
- Sign in to your Apple ID account if needed.
- Select Subscriptions.
- Find and select the subscription that you’d like to cancel.
- Select Cancel Subscription.
Tip: Find out more about canceling a subscription from Apple.