I'm getting "Couldn’t access media" error when trying to access camera, microphone, or volume settings while in Microsoft Teams

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This message appears when Explain Everything can't access your media due to insufficient permissions. They can either be blocked by your Teams' settings or in your browser.

Enable media access in Microsoft Teams

1. While in Explain Everything app in Teams, select the Privacy icon.
2. Select the Media toggle and make sure it's ON.
3. Select X to close the menu. If asked, select Refresh now to apply permissions.
4. If this doesn't help, please make sure to also enable media access permissions in your browser.