As an Admin or the Owner of a Group Account you can remove users from your Group via a CSV Upload. You can upload an updated list of users that includes only the users that you'd like to keep. Any user who is not on the list will be removed from your group.
Tip You can also remove users from your account manually.
Note: The removed user's account will be moved on to the Free Plan and will retain access to content they created. Student accounts are an exception. When you remove Students from your group, their account and all their data are deleted.
Removing Group Users using CSV Upload.
- Create a CSV list that includes name and email headers of the people you wish to keep in your group. If you do not have one, you can download an example one and fill it with your own data.
- Sign into Explain Drive.
- Select your profile picture in the upper right-hand corner of your screen.
- Select Account.
- Scroll down to the User Management section.
- Choose to invite either Teachers or Students. If you're on a Team plan, you'll be able to select Managers and Members instead.
- Select the CSV option at the bottom of the screen.
- Select Upload invitation list to upload your .csv file. Then, select the Remove users not included in .csv file checkbox.
- Select Process to finish and save changes. Users who were not on the CSV list will now be removed from your Group Account.