This article describes the difference between local projects in your library (on the device) and cloud projects that are stored in the Explain Everything cloud storage. Data residency concepts are also shown along the way.
Explain Everything apps and services
Explain Everything is not an online-only web service — it has offline apps for Android/Chrome and iOS that do not require web connection. Our system can be then assessed as two separate services:
- Online (collaborate on projects over the Web or share them in the cloud).
- Offline (create projects locally on a device, such as an iPad, Android tablet or a Chromebook).
The use of our online service starts at the moment when a user invites other people to collaborate on a project. This project is then uploaded to the EE cloud (running on Amazon AWS) and all collaborators connect to that project running in the cloud.
At this point, the data residency concept kicks in — up until this moment, the project data was stored on the device itself. Now, project data is stored in one of the Amazon AWS data centers – the North Virginia, US or Paris, UE.
The image below shows this graphically.
For all local activities (2), Explain Everything as an organization never processes any data that a customer creates. The data is stored locally on devices and projects or videos never leave them (unless the user decides to email them, export them somewhere etc.)
The same goes for the videos made out of projects made in Explain Everything Basics. They are exported on the device itself — and while it may take significant time — the project never leaves the device. Some of our customers use the app completely offline and have corresponding internal processes as far as the further storage or publishing of those videos is concerned.
It is also possible to block the EE app cloud access to our service. You can disable online storage and collaboration for all your MDM-managed devices that have Explain Everything on them.
The image below shows the data flow for the offline Explain Everything Basics app.
Why do we have two separate privacy policies?
If your organisation requires the data to be stored locally — you may still use the Explain Everything Basics app for compliance with such requirements.
What to consider regarding data residency
In short — if you are concerned about data residency concepts, then you have at least three options, depending on where your organisation is based:
- For an organisation based in the US — the data is stored the North Virginia, US — Amazon AWS location.
- For an organisation based in EU — we have two options. You may limit yourself to locally stored projects that reside only on your device or decide to store the data in EU-based Amazon AWS location. If your organisation is willing to use the second option, please contact us at firstname.lastname@example.org.
- For an organisation based outside of the US — if there are no data residency requirements — all is fine and you can use the EE cloud without any limitations, and the data is stored the North Virginia, US — Amazon AWS location.
- For an organisation based outside of the US and with stringent data residency requirements — you may limit yourself to locally stored projects that reside only on your device.