Change your password

You can change the password to your Explain Everything account whenever you need it.

To be able to change your password, you need to remember it. If you forgot or lost your password, you can easily reset it instead.

There are a couple of different ways to change your password depending on the sign in option you use to access your Explain Everything account.

Select how you sign in

Note: When signing in to your Explain Everything account on any device, make sure you use the same sign in option you chose when creating your account.

An email and a password

If you sign in to your Explain Everything account with an email and a password, you can easily change your password in the profile settings of your account.

  1. Head to the  Main Menu in the upper right-hand corner of your device's screen.
  2. Select your username.
  3. Select Change Password.
  4. Type in your Old password.
  5. Type in your New password.
  6. Select Save.

If you sign in to your Explain Everything account with an email and a password, you can easily change your password in the profile settings of your account.

  1. Go to the  Main Menu in the upper right-hand corner of your device's screen.
  2. Select your username.
  3. Select Change password.
  4. Type in your Old password.
  5. Type in your New password.
  6. Select Save.

If you sign in to your Explain Everything account with an email and a password, you can easily change your password in the profile settings of your account.

  1. Sign in to your Explain Drive.
  2. Select your username in the upper right-hand corner of the screen.
  3. Choose My account.
  4. Select Edit Profile.
  5. Select Change password right below the About me section.
  6. Type in your New password.
  7. Retype your new password in the field below to confirm it.
  8. Select Save.

A single sign-on (SSO) option

If you Sign in with Apple to your Explain Everything account, your password is managed by Apple, and you can change it there. Follow the instructions on the Apple Support website to change your Apple ID password.

Tip: If you Sign in with Apple, you can also set a unique password to your Explain Everything account — this will enable you to sign in to your Explain Everything account using both the Sign in with Apple option, and your email and the newly set password. If you’d like to change the newly set password to your Explain Everything account, you will be able to easily do so by following the instructions above without having to change your Apple ID password.

If you Sign in with Google to your Explain Everything account, your password is managed by Google, and you can change it there. Follow the instructions on the Google Help website to change your Google account password.

Tip: If you Sign in with Google, you can also set a unique password to your Explain Everything account — this will enable you to sign in to your Explain Everything account using both the Sign in with Google option, and your email and the newly set password. If you’d like to change the newly set password to your Explain Everything account, you will be able to easily do so by following the instructions above without having to change your Google account password.

If you Sign in with Microsoft to your Explain Everything account, your password is managed by Microsoft, and you can change it there. Follow the instructions on the Microsoft Support website to change your Microsoft account password.

Tip: If you Sign in with Microsoft, you can also set a unique password to your Explain Everything account — this will enable you to sign in to your Explain Everything account using both the Sign in with Microsoft option, and your email and the newly set password. If you’d like to change the newly set password to your Explain Everything account, you will be able to easily do so by following the instructions above without having to change your Microsoft account password.

If you use Clever to sign in to your Explain Everything account, your login credentials are managed by the school district. If you’d like to change your password, please get in touch with your district’s tech support.

You should see the contact information on your Clever login screen. If you don’t see it, please reach out to your teacher.
If you use Skoletube/Studietube to sign in to your Explain Everything account, your login credentials are managed by the school district. If you’d like to change your Unilogin password, follow these instructions to change it.
If you use Børnetube to sign in to your Explain Everything account, your login credentials are managed by the school district. If you’d like to change your Unilogin password, follow these instructions to change it.

No email — only a username and a password

If you’re a Member of a Group Account registered via CODE or MDM, you use only your username and password to sign in to your Explain Everything account. If you’d like to change your password, you need to get in touch with your Group Account Admin.

Tip: Are you an Admin of a Group Account registered via CODE or MDM, and your Group Members don’t use emails to sign in to their accounts? Learn how to change the password of the Group Account Members without emails.

I don't remember using login credentials

Your account may not have an email address and password. This may happen if:

  • You’re using the native Explain Everything app downloaded from the App Store or Google Play on your iOS/iPadOS or Android device.
  • You’re on the Free Trial.
  • You have switched from the Free Trial to a paid subscription.

If you’d like to change the password to your account, you need to fill in your profile with an email address and a password first. To be able to do so, you need to take the original device you used when signing up and set your email address and password.

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