Support
Using Explain Everything
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Work with projects
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Start a new project
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Types of projects in Explain Everything
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Delete projects
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Duplicate projects
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Save project as a template
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Rename projects
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Merge projects
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Manage folders
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Join a project
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Accessing content shared with you in Explain Drive
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Share Explain Drive folders
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Move projects
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Save and store projects locally or in a cloud
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Back up your projects
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Download a project from Explain Drive
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Move Explain Everything projects between iOS devices
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Start a new project
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Slides
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Add media
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Add media to projects
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Add and use video files in your project
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Add and use audio files in your project
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File types that Explain Everything supports
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Insert and edit images
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Import documents, spreadsheets, and presentations
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Scan documents
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Make things faster with Clipart
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Add 3D models from Sketchfab to your canvas
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Add GIFs from Giphy to your canvas
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Add images from Unsplash to your canvas
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Set up Placeholders
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Add a web browser to your project
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Add media to projects
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Activities
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Use Promethean Engagement Apps
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Arrange your canvas
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Your creative toolset
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Draw, annotate, and highlight
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Erase unnecessary elements
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Creative tools
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Pick the perfect color
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Fill with color
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Create shapes and lines
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Undo and redo your actions
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Animate and add special effects to objects
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Cut out and duplicate parts of your canvas
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Insert text
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Add Sticky Notes
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Insert and form equations
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Draw attention with the Laser Pointer
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Customize your Project Editor's interface and workspace layout
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Draw, annotate, and highlight
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Recording, editing, and sharing videos
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Exporting projects as files
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Collaborating with others
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Roles and following in collaboration
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Prepare a collaborative session
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Invite others to your project
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Collaboration limits
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Invite someone without an account to your cloud project
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Set permissions for others to access your project
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Choose a preset collaboration scenario
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Customize collaboration rules and features
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Customize Participants’ tools and interface elements
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Broadcast and share your Explain Everything screen in a video conferencing app
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Roles and following in collaboration
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Share your screen with a Whiteboard Live assistant
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Customize your settings
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Keyboard shortcuts
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Guides
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Working together using an online whiteboard canvas
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Making a video follow-up to a meeting
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Turning an audio recording into an animated clip
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Creating a video snapshot of a collaborative canvas for absentees
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How a digital whiteboard can work as a thinking tool
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Create an explainer video using existing materials
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Continuous recording in Explain Everything with a non-linear sequence of slides (iPad only)
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Documenting and improving students’ thinking with whiteboard recordings
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Primary Years Programme (PYP) Exhibition with Explain Everything
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Working together using an online whiteboard canvas
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Troubleshooting
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I'm getting "Cannot load the app" while using Promethean Engagement Apps
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It says that my browser is blocking third-party cookies when I try to use Explain Everything integrations in Canvas LMS
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How to update Explain Everything
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When I use a CODE it says it is not active
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I’ve purchased a subscription but I’m still on the free plan
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I'm getting "This project doesn't exist or you don't have permission to access it"
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Where's the Ninja/Stealth Mode?
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Your browser is not currently supported — Web version of Explain Everything — hardware, OS, and browser
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I'm getting "Mic seems to be muted" message
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I'm getting "This project is full — the maximum number of people are working on this project at the moment"
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I’m running out of space on Explain Drive
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Explain Everything network requirements
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I'm getting a "Couldn't use your graphics card for acceleration" error
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I'm getting the "Your token is invalid [401]" error
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I'm getting the "Token expired (org.openid.appauth.general error - 15)" error
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I’m getting an error that says I exceeded my quota when uploading to YouTube
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I'm getting "Please check your microphone/camera" error when using Explain Everything in a browser
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Where can I find a document outlining accessibility information for Explain Everything (like VPAT®)?
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I'm getting a WebGL Unavailable error when opening Explain Everything in a browser
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I'm getting "Cannot load the app" while using Promethean Engagement Apps